14-Day Returns
You have 14 days from receiving your order to let us know you’d like to return an item.
Once you notify us, you have another 14 days to send it back.
To start a return, email us at:
support@prayboy.co.uk
Include your order number and the item(s) you'd like to return.
Returns Conditions
Include your order number and the item(s) you'd like to return. We ask that returned items are:
Item Condition
We ask that returned items are:
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Unworn and unwashed
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In original condition
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With tags still attached
Please try garments on carefully to avoid marks or damage.
If an item is returned worn or damaged, we may not be able to issue a refund.
Refunds
Once we receive and inspect your return, we’ll notify you.
If approved:
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Refunds are processed within 14 days
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Refunded to your original payment method
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Standard delivery costs are included in your refund
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Express or upgraded shipping is not refundable
Return Shipping
Return shipping costs are the responsibility of the customer unless:
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The item is faulty
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You received the wrong item
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It arrived damaged
We recommend using a tracked service, as we cannot be responsible for items lost in transit.